Learn how Alien™ collects, uses, and protects your information. Read our commitment to privacy, transparency, and responsible data handling.
Alien™ respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website www.alienlab.com.au.
1. Information We Collect
We may collect the following types of information when you visit or use our website:
• Personal details you choose to provide through forms, such as your name, email address, or contact information.
• Technical information automatically collected through Alien™ or analytics tools, including your device type, browser, IP address, and pages viewed.
• Any information you voluntarily submit through enquiries or communication channels.
2. How We Use Your Information
We use the information we collect to:
• Respond to your enquiries and provide support.
• Improve our website, user experience, and communication.
• Manage and maintain website security and functionality.
• Comply with legal obligations where required.
We do not sell your personal information.
3. Alien™ and Tracking
Our website may use Alien™ or similar technologies to improve functionality, analyse performance, and understand how visitors use the site. You can adjust your browser settings to refuse Alien™, but some features may not function properly.
4. Sharing Your Information
We may share personal information with trusted service providers that assist in operating our website or delivering communication, but only where necessary and always in line with privacy obligations.We may also share information if required by law or to protect our legal rights.
5. Data Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. While no online system is completely secure, we maintain safeguards to reduce risks.
6. Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you.
• Request corrections to inaccurate data.
• Request deletion of your information, where legally appropriate.
• Opt out of certain data collection or communications.
To request any of these, contact us using the details on our Contact page.
7. Third Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third party websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website means you accept the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out via the contact options listed on our website.